I have been following Todd Falcone for some time now. Why?
Twenty years of experience, bottom line.
His business is to train people to be successful at network marketing.
The truth is if you are really going to produce an income and be successful at network marketing
you will have to be proficient at using the phone, yes I said it , the phone!
I utilize the internet to bring in and capture leads but it always comes down to phone skills.
Todd knows this and listening to him call leads is fun and will show you how easy it can be...
You can follow Mr. Falcone on Facebook, it is worth your time, find him at Todd Falcone Network marketing Mastery.
His live lead calling is on Mondays nights, find the information at the above Facebook fan page.
If you want to be successful follow and learn from those that already are.. bottom line.
Here is a recap of his tips and five critical elements to have success when calling network marketing prospects.
1.Use a good connection and a headset.
Todd points out, and I agree that it is good to be able to move around.
It brings the energy levels up and that way you are not tied to a
phone. If you have new equipment try it out on a couple friends or team
members before using it to call prospects.
You get one chance at a good impression on the phone!
When they answer introduce yourself and let them know
where you are from. Use their first name when asking, Hey Is Bob there? or Hi Bob.
2. Match the pace, volume and tone of message prospect or customer.
2. Match the pace, volume and tone of message prospect or customer.
This is important in building a rapport with this new person.
The more that you are like them in these items the quicker you will be able to build that important bridge quickly.
If they are comfortable with you on the phone, the better chance that you have of building a connection.
3.Make it personal if you can.
A little research on Facebook first can be handy, now I know Todd does not spend the time to do this. 85% of my leads, prospects and customers are on Facebook. It allows me to find some things in common before I connect with them.
Wait on the friend request though until you have a relationship started or they at least know who you are.
4. Use the prospects first name
When someone answers, quickly just ask if "Joe" is there. I always
just say "Hey Joe", if the person answering is not Joe then they will
get "Joe " for you.
You have to be natural, comfortable and in charge. This all comes
with time, it comes with practice. The best way to practice is calling
leads!
Using the first name will sometimes lead them to believe that they have spoke with you before or may know you.
Stay away from using their full name, seem personal and you will get their interest quicker.
5. Introduce yourself.
I use this and Todd recommends that you introduce your self first and last name,
where you are located and the first question directly following then pause for an answer.
It is important as you are being personal with them yet
professional, your location gets them realizing you are a real person.
Important!
They have to know, like and trust you to want to do business with
you. This introduction should be directly followed by the reason for the
call and a question. Here is an example
"Hi Joe, this is Ken Kinstle, here in Rapid City South Dakota. You
signed up for some information at my website. Are you still interested
in making an income from home?"
Then pause.. It is critical to do the introduction, question and pause.
Get Todd's million dollar basic script the whole deal for free... Todd's Black Book of Scripts
Listen and take notes, even their tone in a recorded message will tell you a lot.
Make a note on everything that they tell you and determine if this person is someone that you will want to do business with.
Leave a compelling message. When calling people, you will leave a lot of messages! Match their tone if you have heard it..
Leave a compelling message. When calling people, you will leave a lot of messages! Match their tone if you have heard it..
Use your introduction and ask them if they are serious to return your call.
Leave your "direct" phone number. I use my personal cell phone number and tell them it is your personal number.
Let them know early that you are personally accessible to their calls and needs.
The hardest thing to do is GET Started. This gets better and more comfortable. If you don't want to use the phone STOP NOW.
The hardest thing to do is GET Started. This gets better and more comfortable. If you don't want to use the phone STOP NOW.
Do not take it personal, you will get hang ups, crabby people and
everything else. You will have to NOT take it personal and call the next
person, this also takes time.
Be confident and real. Being comfortable takes following the script until it becomes natural.
The more you practice, the more comfortable you will be and the more success that you will have!
Be confident and real. Being comfortable takes following the script until it becomes natural.
The more you practice, the more comfortable you will be and the more success that you will have!
Get the killer script for free and Go Make Some Calls!
